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Shipping & Returns

How is it packed?

On the dispatch date we prepare and pack your items in vacuum packed leak resistant bags. We Then label each bag individually which will indicate the weight, origin, price, fresh use by date, frozen use by date and ingredients where necessary.

Your order will then be packed into insulated boxes with a suitable amount of cooling bags to keep at correct temperature for 36 hrs sealed immediately with your receipt and dispatched to you on thursday and will arrive within 24 hrs.

When will my order be delivered?

All orders received prior to 2.00pm Tuesday will sent out on the following Thursday by 24hr courier to arrive on Friday.

Where do we deliver?

We provide delivery to Mainland UK by courier. We also deliver ourselves to any location within 15 miles of the shop.

How much is delivery?

Delivery up to 120.00 is 9.95. All delivery costs on orders over 120 are free so if your family or one of your many friends can share a box you'll make an extra saving.

We deliver with our own vehicle, free of charge to Ashreighney, Riddlecoombe, Beaford, Burrington, Petrockstowe, Merton, Meeth, Shebbear and Sheepwash.

Delivery charge for orders up to 120 to customers within postcode areas EX 20-21-22-23-31-32-33-34-35-36-37-38-39, TA 22-24 are 6.50.

Please enter your postcode in the box provided at checkout to discount the delivery charge for these areas.

Delivery charge for orders up to 120 to the rest of mainland UK is 9.95.

Our minimum order amount is 35

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